Privacy policy
At Air Inspect Australia, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our ongoing obligations to you in respect of how we collect, use, and store your personal information when you use our web store, in accordance with Australian Consumer Laws.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.airinspect.store, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. We may also use this information to comply with legal requirements.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
We may share your information with third-party service providers who help us fulfil orders, process payments, and provide customer support. We only share the minimum amount of information necessary for these providers to perform their services, and we ensure that they comply with privacy laws.
We do not sell or rent your personal information to third parties for their marketing purposes.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. We use secure servers and implement appropriate physical, technical, and administrative security measures to safeguard your personal information.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
Under Australian Consumer Laws, you have the right to access and correct your personal information that we hold. If you would like to access or correct your personal information, please contact us at contactus@airinspect.com.au.
You may also have the right to request that we delete your personal information, except for information that we need to fulfil legal obligations. If you would like to request the deletion of your personal information, please contact us at contactus@airinspect.com.au.
Air Inspect Australia will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We encourage you to check this page regularly for updates.
Privacy Policy Complaints and Enquiries
If you have any questions or concerns regarding our Privacy Policy for web stores under Australian Consumer Laws, please contact us at contactus@airinspect.com.au.
Thank you for choosing Air Inspect Australia.
Last updated: 10th April 2023